David Brider (davidbrider) wrote,
David Brider

Reasons why I have the utmost respect for anyone who works in Tech Support...

Not Always Right always makes me laugh (go, subscribe to the RSS feed if you haven't already), but sometimes it throws up some absolute gems:


Tech Support Helpdesk Person: "Hello, you’re through to [Broadband Company]. How can I help?"

Customer: "I’m a new customer and I’d like some help with setting up my router. I can’t get the broadband to work."

TSHP: "Of course I can help you. If you want to start by turning your computer on, we’ll see what we can do."

Customer: "What computer?"

TSHP: "Sir, you need a computer to access the internet with this router."

Customer: "No one told me that."

TSHP: "Sir, how do you expect to access the internet without a computer?"

Customer: "So you’re saying I have to buy a computer? That’s another expense!" *hangs up*


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